GDPR Compliance

Last updated: 19 June 2026

We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This page explains how we handle your personal data in accordance with GDPR requirements.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: To provide the services you have requested
• Legitimate interests: To improve our services and communicate with you about your bookings
• Legal obligation: To comply with financial regulations and tax requirements
• Consent: For marketing communications (where applicable)

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can request correction of any inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You can request your personal data in a structured, commonly used format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling systems.

How to Exercise Your Rights

To exercise any of these rights, contact us at:

[email protected]

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will notify you of the extension.

Data Protection Officer

For questions about how we process your personal data or to lodge a complaint, you can contact our data protection officer at the email address above.

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk

International Data Transfers

We do not transfer your personal data outside the UK or European Economic Area. All data is stored and processed within the United Kingdom.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the ICO within 72 hours of becoming aware of the breach.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.